Privacy, Cookies & Data Protection

Privacy :

To see our full privacy statement please CLICK HERE. is committed to protecting your privacy and maintaining the security of any personal information we receive from you. We adhere strictly to the requirements of the UK data protection act and GDPR.

We use 256-bit SSL encryption to ensure that all information remains encrypted between your browser and our server.
Secondly, the information we receive is encrypted, using 128 bit AES encryption, using a key unique to our site, before being stored in our database.
This key is further encrypted. In the unlikely event of a server compromise, it is not practicable for this data to be decrypted.
UK registered Pharmacies and Pharmacists operate under strict legal and ethical code regarding patient data and confidentiality and we are registered with the Data Protection Registrar.

You have a right to make a complaint to the ICO.

We don't operate any automated decision-making software.

Our data protection officer is Ian Morton 01297 639999.


Cookies are small text files, with ID tags that are stored on your device (computer/ mobile/ tablet) when visiting certain websites. Cookies keep track of your movements on the site to allow improved functionality, eg keeping track of shopping cart items, personal preferences, keeping you logged in to your account.

What cookies do we use?


These cookies enable the function of Google Analytics, which is used to track a user’s activity on the website and enables us to improve website functionality and customer experience;

_utma: Each unique browser that visits a page on our website is provided with a unique ID via this cookie. Subsequent visits to the site via the same browser are recorded as belonging to the same visitor. Please note: If two different people sharing the same computer account and browser access the site, only one unique visitor ID is recorded even though two unique individuals accessed the site.

_utmb, _utmc: Used to establish and continue a user session on the site. _utmz: Stores the referral used by the visitor e.g. whether you visited the site directly, or visited us via a link (ad campaign, search engine etc.).

Further information available at Cookies & Google Analytics

Expiry: persistent


These session cookies allow our web server to respond to your actions on the website such tracking your repeat requests through to finalisation, maintaining your login session, keeping track of your cart contents. The website wouldn't work for you without them and these cookies are thus deemed strictly necessary. Expire: At end of session.


This cookie remembers the text size you choose when browsing the repeat prescription request system. It is a first-party cookie which simply remembers your preferred font size. Expiry: persistent


As the name implies, this cookie is used to test your browser's cookie capabilities. If your browser is set to deny cookies, this enables us to redirect you to our cookie policy page to explain what type of cookies we use and why.

Track Order